Refund policy
Returns/Exchange Policy:
We will accept returns/exchanges of unworn, unwashed, and undamaged clothing items with original tags and packaging if initiated within 3 days of receiving all items in the order. If it is a split package order, it will start from the time of the final package delivery date.
Return shipping is the customer's responsibility unless it was a shipping error on Noemie's part.
All orders shipped to residents outside the U.S. are not eligible for return/exchange.
Please fill out and submit the "Contact Form" on the Contact page with the subject "Return Request" or "Exchange Request", within those 3 days, and we will get back to you with further instructions.
All returned items must be accompanied by the Packing Slip and customs documents (if applicable).
Items that cannot be returned or exchanged for credit are as follows...
Gift Cards
Store Credit Cards
Cosmetics/Beauty
Hair Accessories
Hosiery
Hats
Bodysuits
Lingerie
Jewelry
Swimwear
Final Sale items cannot be returned or exchanged.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders, print on demand, or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.